Shipping Policy
At Ranbybox, we aim to provide clear and reliable shipping services worldwide.
1. Shipping Destinations
We currently ship to most countries, including:
- United States
- Canada
- United Kingdom
- Europe
- Australia
If your country is not listed at checkout, please contact us for assistance.
2. Order Processing Time
- Orders are processed within 1-3 business days
- Processing time may be extended during holidays or peak seasons
3. Shipping Methods & Delivery Time
We offer standard international shipping:
- Estimated delivery time: 7-15 business days
- Delivery times may vary depending on destination and local logistics conditions
4. Shipping Fees
- Free shipping on orders over $99
- Orders below this amount will be charged a standard shipping fee, calculated at checkout
5. Tracking Information
- Once your order is shipped, you will receive a tracking number via email
- Tracking updates may take several days to appear
6. Customs Duties & Taxes
- International orders may be subject to customs duties or import taxes
- These charges are determined by your local customs authority
- Customers are responsible for any applicable duties or taxes
7. Delays & Exceptions
Delivery may be delayed due to:
- Customs inspections
- Weather conditions
- High shipping demand periods
We appreciate your patience in such cases.
8. Incorrect Address
Please ensure your shipping address is accurate.
We are not responsible for:
- Delivery failures due to incorrect or incomplete addresses
9. Contact Us
If you have any shipping questions:
📧 service@ranbybox.com
🕒 Response time: 24-48 business hours